Returns Policy

  • Contact us to arrange for any returns.
  • A copy of the invoice will need to be included with the return.
  • There is a 15% restocking fee charged against all returned special ordered parts. These are parts we have to order from BMW. Parts we keep in stock will not have a fee. 
  • Parts must be resaleable and in the original packaging.
  • Keys and other coded/programmed parts are not returnable. 
  • We cannot take back used parts.
  • We cannot take back installed or tried parts.
  • Electrical parts are not returnable.
  • We do reserve the right to refuse and return any parts we find have been installed, are used or do not meet the above criteria.
  • Return request need to be within 30 days of receipt.
Cancellation Policy:
  • An order or a portion of an order may be cancelled up until the time it is shipped and no longer in our possession.
  • If the cancelled part was special ordered from the manufacturer a return fee of 15% may apply.